Shipping policy

Apex Wellness Shipping Policy

Last updated: August 9, 2026

At Apex Wellness, we want your order to arrive safely and with clear expectations from the moment you place your order through delivery.

Free Shipping

Apex Wellness offers free standard shipping on all U.S. orders. There is no minimum purchase required.

Order Processing

Orders are generally processed and prepared for shipment within 1–3 business days.

Orders placed on weekends or holidays may begin processing on the next business day.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Time

After processing, standard shipping generally takes approximately 7–12 business days.

Including processing time, customers should expect their order to arrive approximately 8–15 business days after the order is placed.

Delivery times are estimates and may vary due to carrier delays, weather, holidays, destination, customs processing, or other circumstances outside our control.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow some time after receiving your shipping confirmation for tracking information to update.

Multiple Shipments

Some orders containing multiple products may be shipped separately. If this occurs, you may receive more than one package or tracking number. There is no additional shipping charge for separately shipped items.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact Apex Wellness as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact Apex Wellness promptly with your order information and, when applicable, photographs of the item and packaging so we can review the issue and provide an appropriate resolution.

If tracking shows an order as delivered but you cannot locate it, please check around the delivery location and with household members or neighbors before contacting us.

Returns

Returns are governed by the Apex Wellness Refund Policy. Eligible returns must comply with the conditions and timeframes stated in that policy.

Questions

If you have questions about your order or shipment, please contact Apex Wellness through the contact information provided on our website.